Merge Variables

There are a couple of merge variables available to make it just a bit easier when you create your notifications.

There are simple tokens, and the ability to @mention Teams Users and Tags.

Tokens

Variable Name	Description
%%USER_NAME%%	The Name of the current user. eg: John Doe
%%USER_EMAIL%%	The Email of the current user.
%%USER_ID%%	The 18 character Salesforce Userid of the current user. eg: 005Rt000006JpD5IAK
%%ORG_NAME%%	The name of the Sandbox, or "Production"
%%ORG_ID%%	The 18 character Id of the Org
%%ORG_URL%%	The URL for the Lightning User Interface, ideal for use with the record id. eg: https://acme.lightning.force.com/
%%CONTENT_URL%%	The URL for content stored in the org, such as files. eg: https://acme.file.force.com/

Mentions require a few optional Microsoft Permissions granted by the Teams admin.

Variable Name	Description
%@u:EMAIL%%	Mention Teams User by Email Address. e.g.: %@u:john.doe@acme.com%%
%@u:DISPLAYNAME%%	Mention Teams User by Display Name. e.g.: %@u:John Doe%%
%@t:TAGNAME%%	Mention a Team's Tag by Name. e.g.: %@t:Marketing Ops%%

You can also use Flow resources just like you would in a Text Template...except that you have to manually type in the name of the variable.

Here are some common examples of combining the various approaches.

Example	Description
%%ORG_URL%%/{!Record.Id}	Provides a URL to the Triggering Record in a Record-Triggered Flow.
%@u:%%USER_EMAIL%%%%	@ mention current User (assumes emails match in Salesforce and Teams)